Privacy Policy

Effective Date: August 28, 2026

Infinity Mart (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how Infinity Mart collects, uses, discloses, and protects the personal information of visitors, franchise applicants, and partners in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Identification of Legal Entity & Privacy Officer

This website and brand are operated by Infinity Mart. If you have questions regarding this policy or wish to exercise your rights regarding your personal data, please contact our designated Privacy Officer:

• Email: admin@infinitymart.ca

• Mailing Address: 105 Gordon Baker Rd, Toronto, Ontario, M2H 3P8

• Phone: +1 (289) 301-7288

2. Information We Collect

We collect personal information that you voluntarily provide when filling out forms on our website (including franchise inquiry forms, location application forms, and contact forms) or subscribing to updates. This information may include:

• Contact Details: Full name, email address, phone number, and physical address.

• Franchise & Business Details: Geographic location preferences, preferred cities, investment budget, timeline, and franchise interest details.

• Technical & Telemetry Data: IP address, browser type, operating system, device characteristics, pages visited, and cookie/analytics data.

3. Purpose of Collection & How We Use Your Information

We use the collected information for the following specific purposes:

• Evaluating franchise applications, assessing applicant eligibility, and facilitating discussions regarding available store locations.

• Responding to direct inquiries, customer service requests, and general communications.

• Providing, operating, and maintaining our corporate website and services.

• Sending operational updates, appointment reminders, and account alerts.

4. Commercial Communications & Anti-Spam (CASL Compliance)

In compliance with Canada’s Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (CEMs), such as promotional emails, newsletters, or marketing updates, if we have received your express opt-in consent or where permitted by law under an existing business relationship.

• Unsubscribing: You may withdraw your consent and opt out of receiving promotional emails at any time by clicking the “Unsubscribe” link included at the bottom of our emails or by contacting us directly at admin@infinitymart.ca.

5. SMS & Mobile Information Protection

By providing your phone number and opting into SMS communications via a web form or other channel, you consent to receive text messages from Infinity Mart regarding franchise application updates, location alerts, and operational notifications.

• SMS Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

• Opt-Out: You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. Reply HELP for support, or contact us via our website. Message and data rates may apply.

6. Disclosure & Third-Party Service Providers

We do not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third-party service providers (such as web hosting partners, CRM platforms, and email delivery services) who assist us in operating our website and conducting our business, provided these parties are contractually bound to keep your information confidential and implement equivalent security safeguards.

7. Data Protection & Retention

We implement appropriate physical, technical, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Personal data collected for franchise inquiries is retained only as long as necessary to fulfill the operational purposes for which it was collected or to satisfy legal and accounting requirements.

8. Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, disabling cookies may impact certain website features.